shoppresets
shoppresets
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Refund Policy

Our packs are digital and reach you right away, so once you have downloaded a file the sale is normally final. There are exceptions.

You get your money back if

  • The same item was charged to you twice.
  • A file is broken or missing and we can't give you a replacement that works.
  • You bought a pack, haven't downloaded it, and ask within 14 days.

How to ask

Send your order number through the contact page. After a refund, the pack leaves your library.

Last updated November 2026