Help
Refund Policy
Our packs are digital and reach you right away, so once you have downloaded a file the sale is normally final. There are exceptions.
You get your money back if
- The same item was charged to you twice.
- A file is broken or missing and we can't give you a replacement that works.
- You bought a pack, haven't downloaded it, and ask within 14 days.
How to ask
Send your order number through the contact page. After a refund, the pack leaves your library.
Last updated November 2026